Claims Representative - Auto

  • ClassificationClaims
  • Salary
  • Work typeFull-time
  • LocationOntario, Canada
  • Posted on04 Apr 2017
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Our strength comes from our team. People dedicated to building relationships that last. If you’re energetic, client focused, and looking to bring your skills to one of the most trusted names in the Canadian insurance industry, we’d like to hear from you.

Job Summary:  The successful candidate will be responsible for the investigation, negotiation and settlement of VIP personal lines automobile claims across Canada. The incumbent will assess coverage under the respective policies, communicate coverage positions and fault determination.  This person will be governed by Claims Best Practices which include reserve maintenance, direction to vendors and pursuing maximum recoveries. They will communicate with customers to effectively negotiate and settle claims in an efficient manner and professional manner, as well as addressing any questions or concerns from clients and brokers.


  • Post-secondary education or equivalent experience
  • Previous Insurance experience
  • 2-4 years claims experience
  • CIP or working towards would be an asset
  • Innovative, creative, and results oriented
  • Exceptional customer service skills using professional judgement and sensitivity
  • Excellent organizational abilities
  • Strong oral and written communication skills
  • Analytical thinking skills
  • Objective judgment skills
  • Attention to detail is essential
  • This position is subject to appropriate background checks that may include, credential, employment, credit, criminal and reference checks.

What we offer

At The Guarantee, we believe our employees make the difference. That’s why we provide a professional, motivating, team environment where contributions are valued. This belief, supported by an entrepreneurial culture focused on results, has helped build an organization with a strong history and an exciting future.

The Guarantee Company of North America is a leader in specialty insurance within the North American marketplace. We offer in-depth knowledge and expertise in niche segments, including the transportation industry, construction industry, corporate programs and customized personal insurance. For more information, visit

We invite interested candidates submit their resume in confidence to While we appreciate the interest of all applicants, we will contact only those selected for interviews.  If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision. 

We are an Equal Opportunity Employer. Employee candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed (religion), sex, sexual orientation, handicaps (physical or mental), age, marital status, family status, or the receipt of public assistance or record of offences.


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