Personal Lines Account Manager

  • ClassificationBrokering
  • Salary
  • Work typeFull-time
  • LocationOntario, Canada
  • Posted on20 Sep 2017
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Position Overview:  

HUB International’s vision is to be the leading sales and service organization in the insurance industry.  HUB International Ontario, is currently hiring a resourceful, motivated and customer focused, Personal Lines Account Manager, working out of our Wallaceburg, ON office.  This role is responsible for a combination of service and sales functions, requiring a dedicated team player attitude.  The successful individual reports directly to the Manager, Personal Lines.


  • Provide clients with prompt, courteous and professional service
  • Resolve client concerns and complaints while ensuring that excellent service standards are met
  • Meet growth targets and sales goals
  • Analyze client coverage, exposures and loss experience to determine risk requirements
  • Prepare client pre-renewal and renewal packages, policies, submissions, binders, letters, summaries and invoices
  • Review policy documentation for accuracy and completeness
  • Identifying cross-selling and upselling opportunities
  • Ensure effective management of workflow
  • Servicing Personal Insurance accounts as well as generating new business
  • Perform other responsibilities as assigned by manager


  • College Diploma or University Degree and/or equivalent work experience
  • 2-5 years of experience in Personal Insurance preferred or similar professional work experience
  • RIBO Licensed Preferred or willingness to obtain
  • Proficient in MS Office (Word, Excel, PowerPoint and Outlook)
  • Experience on EPIC or equivalent insurance broker management system preferred
  • CIP/CAIB/CRM Designation completed or in progress an asset
  • Strong organizational, time and client management skills
  • Effective communication skills both written and verbal
  • Strong team player and ability to work independently
  • Proactive and customer focused approach
  • Knowledge of diverse insurance policies and emerging insurance trends
  • Resourceful researching skills 

HUB Total Rewards:

Monday to Friday Work Schedule

Employee Discounts on Personal Home & Auto Policies

35 hour work week

Education Reimbursement Program

Competitive Salary

HUB Employee Referral Program – Award for successful hires

Paid Vacation

Corporate Cell Phone Program

Paid Sick Days

Recognition Programs

HUB Days – Paid Personal Days

Health & Wellness Initiatives

Group RRSP Company Matching Program up to 2% of Base Salary

Group Benefits Plan (Health & Dental)

Corporate Discounts on Gym Membership

Company Paid Employee Assistance Program

Dedicated Personal Lines Trainer

HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US.  Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

If you are a successful Personal Lines Account Manager (RIBO Licensed), enjoy a positive team environment and want to increase your take home pay through commissions, please apply now!

Please apply directly to the role online through the following link:


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